This guide takes you step-by-step through the process of setting up a new email account in the Outlook Mobile app on iOS or Android.

Replace example.com with your domain name

1. Launch the Outlook app
   
2. Select Get Started 
   
3. An Add Account screen will appear, enter your email address and select Continue
   
4. Select the ? icon on the top right-hand side of the screen, select Change account provider
   
5. On the Add Email Account screen select IMAP
   
   
   
6. Complete the following fields:
   ° Email address -- type in your full email address (in lowercase)
   ° Password -- type your email password
   ° Display name -- Your full name (eg John Smith)
7. Complete all Advanced Settings
   • IMAP Incoming Mail Server is mail.(your domain)
     
   • IMAP Username is the full email address
     
   • IMAP Password is the mailbox password
     
   • SMTP Outgoing Mail Server is smtp.(your domain)
     
   • SMTP Username is the full email address (same as IMAP)
     
   • SMTP Password is the mailbox password (same as IMAP)
     
   • 
     
     
     
8. Select the 
   
    icon in the top right-hand corner
   
9. A message will appear that reads ‘Attempting to log in…’
   
10. The next screen -- Account added -- will confirm that the email account has been added successfully
    
11. If you would like to add another email account, select Continue. If not, select Skip
    
12. An email tutorial will appear, by selecting Skip you will be taken directed to your inbox. Alternatively, your inbox will appear after the tutorial.